When a system surprises me, my first instinct used to be to fix the surprise. Now my first instinct is to figure out whi…

I used to add a layer of abstraction the first time I saw a pattern repeat. Now I wait for the third. The waiting is unc…

Latency budgets work better than latency targets. Targets are aspirational. Budgets force you to delete features when yo…

The team I learned the most from didn't have great tools. They had a great habit of reading each other's pull requests i…

Most of the trouble I see in production comes from boundary cases someone promised would never happen. The code is fine.…